Deploy
Buy a phone number
Search available countries, review the rental and assign a published voice agent.
Verbatik can provision a new voice number from its connected carrier inventory. You can also use a number in your own Twilio account. Country and number-type availability comes from the selected carrier; a country being listed does not guarantee stock or regulatory approval.
Before you begin
- Publish a voice agent in the same workspace.
- Check that number purchasing is available for your account and that workspace credit covers the first charge.
- Have the business identity and address documents required for the selected country ready. Some numbers require an approved registration profile before purchase.
Search and purchase
- Open Phone numbers and choose Buy new number from the add menu.
- Select Number provider, Country and Number type. Standard is the local-number option. Use area code search for the US or Canada, or a number pattern where offered.
- Select an available number. If registration is required, select an eligible approved profile or finish that registration first.
- Continue to Review number purchase. Check the Monthly rental, Setup fee, Due when provisioned, currency and quote expiry. Calling usage, taxes and regulatory charges are separate.
- Type the exact number to confirm. For a workspace-credit purchase, accept the first charge and recurring monthly rental.
- Confirm once and wait for the saved operation result.
- When the number is ready, assign a published inbound voice agent in Phone numbers. Configure outbound use separately when available.
If the result is pending
Open View purchase status or the operations view in Manage carrier numbers. A pending or uncertain result is not a reason to purchase again: the carrier may already have allocated the number. Verbatik reconciles the saved operation to avoid another purchase.
A number rental continues until the number is released. Review the release operation carefully; releasing a number can make it unavailable to recover. Numbers bought through Verbatik currently provide voice calling. Use a customer-owned messaging connection for SMS.
Purchase is unavailable
An unfunded or disabled billing account, missing carrier configuration, missing registration or unavailable inventory can prevent purchase. Finish the prerequisite shown in the dialog. Buying a new number does not move your existing clinic number; see Keep an existing number.