---
title: "Test an agent in the browser"
description: "Check text, microphone audio, interruptions and action results before deployment."
url: "https://documentation.verbatik.com/web-testing/"
---

# Test an agent in the browser

Check text, microphone audio, interruptions and action results before deployment.

## Text first, then audio
1. Save the agent draft.
2. Select **Test** in the editor.
3. Start a text conversation to check instructions and facts. Text tests do not execute connected tools.
4. Start an audio test and allow microphone access.
5. Speak a complete scenario, including a correction and an interruption.
6. End the session and inspect its transcript and outcomes.

Use a current browser with microphone permission and an HTTPS page. Close another app that is using the microphone if capture fails. A blocked autoplay policy may require clicking the call or play control before sound begins.

## Suggested receptionist scenarios
| Scenario | Expected result |
| --- | --- |
| Ask for Saturday hours | Agent uses approved clinic information. |
| Give and correct a pet name | Agent uses the correction later. |
| Request an unavailable time | Agent checks alternatives rather than inventing a slot. |
| Ask to cancel | Agent verifies the booking and waits for a successful receipt. |
| Interrupt a long answer | Playback stops and the agent responds to the new request. |
| Ask for staff | Agent follows the configured handoff policy. |

Audio tests leave tool execution off by default. To validate real booking or HTTP actions, open **Test settings**, enable **Execute connected tools during this test**, and start a fresh audio session. Those tools can change connected systems. Use a sandbox or isolated test calendar, identify test records clearly and remove them in the source system afterward. A text test or an audio test with tools disabled cannot prove a real booking was created.

A web call does not establish a verified phone caller number. It cannot prove PSTN audio, carrier caller ID, DTMF, SMS delivery or human phone-transfer behavior. Complete those tests on the authorized deployment before changing the clinic's public routing.